Home-Based | 12-Month Fixed-Term Contract | Maternity Cover

The Opportunity

Laborare Group is supporting a specialist ingredients business in the appointment of an Account Manager within its Beauty & Personal Care team.

This is an excellent opportunity for someone working in formulation, product development, applications or technical services who would like to move into a customer-facing commercial role.

You will use your understanding of ingredients, formulations and customer applications to develop relationships, support customer projects and identify opportunities for growth.

Previous sales or account-management experience is not essential. Full commercial training will be provided, enabling you to develop practical skills in account management, business development, relationship management and commercial performance.

Working from home, you will collaborate with customers and colleagues across sales, technical and marketing teams, helping customers identify suitable ingredients and solutions for their products.

This is a 12-month fixed-term maternity-cover position offering the opportunity to broaden your experience and develop a valuable combination of technical and commercial expertise.

The Role

As Account Manager, you will use your technical knowledge of Beauty & Personal Care ingredients and formulations to support customers, develop relationships and contribute to the growth of a portfolio of business.

You will:

• Build and develop relationships with existing and prospective customers through telephone, email and virtual meetings, alongside occasional face-to-face visits.
• Understand customer formulation challenges and technical requirements.
• Help customers identify suitable ingredients and product solutions.
• Work alongside experienced commercial colleagues to develop accounts and identify new business opportunities.
• Learn how to manage a customer portfolio and progress commercial opportunities.
• Contribute to sales and margin targets with appropriate training and support.
• Develop a detailed understanding of the ingredient portfolio, including product benefits, applications and emerging innovations.
• Keep up to date with trends and developments across the Beauty & Personal Care market.
• Support product launches, promotional campaigns and customer projects.
• Prepare quotations and respond to product enquiries.
• Maintain accurate customer information and sales-activity records.
• Support customer onboarding, order follow-up and effective communication between customers and suppliers.
• Monitor sales activity and use data and reporting tools to help identify opportunities for growth.
• Collaborate with technical, sales and marketing colleagues to provide excellent customer service.

The position requires someone who can combine technical understanding with curiosity, clear communication and a genuine interest in developing customer relationships.

About You

This role would suit someone with a technical background in Beauty & Personal Care who is ready to take the next step towards a commercial career.

You may currently work in formulation, product development, laboratory-based applications, technical services or a comparable technical position.

You will bring:

• Experience within the Beauty & Personal Care industry, particularly in formulation, product development, applications or technical services.
• A good understanding of ingredients, formulations and their use in beauty and personal care products.
• A scientific degree or equivalent relevant industry experience.
• Strong communication skills and the confidence to develop relationships with customers and colleagues.
• An interest in sales, business development and understanding customer requirements.
• A proactive, curious and commercially minded approach.
• The motivation and willingness to learn new skills.
• Good numerical, analytical and organisational capabilities.
• The ability to manage priorities and work independently from home.
• A collaborative approach to working with a wider team.
• Good IT skills, including Microsoft Office.

Experience using a customer relationship management system would be advantageous.

Previous sales or account-management experience is not essential. Your technical knowledge, customer-focused approach and enthusiasm for developing commercial skills will be more important.

Training and Development

Full commercial training will be provided to support your transition into the role.

You will develop practical experience in:

• Account and portfolio management.
• Sales and business development.
• Customer relationship management.
• Identifying and progressing commercial opportunities.
• Commercial performance and reporting.
• Customer and supplier communication.

You will be supported by experienced colleagues as you build upon your technical foundations and develop the commercial skills required for the position.

What We Offer

This appointment offers an opportunity to move from a technical Beauty & Personal Care position into a customer-facing commercial role without requiring previous sales experience.

You will have the opportunity to:

• Receive full commercial training and ongoing support.
• Apply your technical knowledge in a customer-focused environment.
• Develop practical account-management and business-development experience.
• Build relationships with customers, suppliers and internal specialists.
• Broaden your understanding of the Beauty & Personal Care ingredients market.
• Develop a combination of scientific, product and commercial expertise.
• Work independently from home while remaining part of a collaborative team.

This is a 12-month fixed-term contract providing maternity cover.

Location

This is a home-based position involving telephone, email and virtual customer engagement, alongside occasional face-to-face visits.

Applicants must already have the legal right to live and work in the United Kingdom.

Apply

If you have technical experience within Beauty & Personal Care and would like to develop your career in account management and commercial sales, please apply using your CV or LinkedIn profile.

All applications will be treated confidentially. Laborare Group will not share your details with the client without your prior knowledge and consent.